RETURNS & SHIPPING

RETURNS

Products can be returned up to 14 days from date of receipt of your order. The product must be in the same condition that it was sent out in and the warranty labels should be intact. If you have a reason to return an item, then please contact us at custserv@skullcomputers.com. We will need the original order/invoice number and reason for the return before we will accept any returns.

Once given the authority to return, goods must be packaged securely to prevent damage. If goods arrive and have not been packaged properly, this will invalidate the return

Please refer to our terms and conditions for further information.

 

PLEASE DO NOT RETURN ANY ITEM WITHOUT CONTACTING US FIRST.

 

Once we receive a returns email we will contact you within 24 hours to deal with your issue.

 

Thank you.

 

 

Shipping Policy.

We accept orders 24 hours a day, but for next business day delivery orders must be placed before 16:30pm for delivery next working day.

This applies to parts only.

Delivery times for new custom pcs will be advised once order is received...We normally ship these out within 2 working days pending stock availability.

 

 

Next day delivery is available on all orders where the following rules have been met:

The order is placed before the specified cut off time and all security checks have been completed.

All items on the order are in stock and available for delivery.

Cleared funds have been received in full for the order total.

Delivery is to a UK mainland address, post code restrictions apply. Please contact us for a list of restricted postcodes.

Applies to next working day, excludes bank holidays and Weekends.

Product restrictions apply to products that don’t ship directly from Skull Computers Warehouse.

Skull computer company may use one of the following Carriers:-

Royal Mail Parcelforce 24 Hour Or 48 Hour Service,

DPD or UPS standard and express service

All our shipments are shipped with insurance and the have the appropriate packaging.

Please contact our customer services on custservice@skullcomputers.com for more information or in the case of a damaged or non delivered order.